Over the course of the past 20 years, we have seen a steady shift of our workforce towards the Millennials and GenZ’ers. There are some very clear and distinct characteristics of the modern workforce that differ from the aging workforce, that are not being leveraged today. When effectively understood, they have a clear and immediate impact on Enterprise Performance, which ultimately leads to sustainable economic benefits for their shareholders.
Millennials and GenZ’ers have one significant thing in common that differs from prior workforce generations, they have grown up having been apart of the digital world. In the case of Millennials, entering the digital world was more of a right of passage than for GenZ, who are being given mobile devices at earlier ages as time goes on.