We all know that employees are our company and that we are only as good as our employees’ performance. Our company is not only the products we sell, but it’s how we sell the products. It’s not only the customer service we offer, but how we offer the service. And it’s not only the widgets we manufacture, but it’s how well we manufacture those widgets.
So let’s agree that performance is the key to overall company success; the key to making a profit, the key to retaining customers and the key to gaining new ones. So when should you seriously consider using an employee performance management system to manage all the activity?