Don’t Bite the Hand That Feeds Your Customers

Posted by Jay Milligan, CEO KPISOFT-Americas on Jan 30, 2019 11:23:28 AM

 

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Topics: augmented analytics, business analytics, artificial intelligence, AI, data, analytics, innovation, business intelligence, machine learning, business objectives, customer experience, talent management, productivity and employee engagement, employee engagement

Performance Management Solutions, Vital to Long-term Value Creation

Posted by KPISOFT on Jan 16, 2019 11:28:07 PM

Performance management solutions of today must drive long-term value creation by aligning corporate goals with that of employee Key Performance Indicators (KPIs). One way to achieve both strategic value and shareholder value is by improving employee engagement through democratization of performance management.

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Topics: augmented analytics, business analytics, innovation, kpi dashboard, AI, employee performance, data, performance improvement, kpi, productivity and employee engagement, enterprise performance management

Why is Everyone Out of Sync

Posted by Susan Green on Aug 30, 2016 11:49:51 AM

When Business Scales and Culture Doesn’t

How did we get to this point? What happened to the days when we knew everyone in the office and could reach over our cubicles to talk about our kids, a customer call, or to share a joke we just heard. We knew our owners personally. They actually hired us. We knew their kids; went to office get-togethers at their houses; and spent very Friday afternoon on the golf course, even if we didn’t know how to play. We were tight!

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Topics: productivity and employee engagement, performance management, performance coaching

Employee Motivation…. How Hard Can That Be?

Posted by Susan Green on Jul 22, 2016 9:32:45 AM

In my long career as an HR professional, I have initiated employee focus groups for about everything under the sun. We have focused on workplace activities, employee and family company events, rewards and recognition programs, holiday potlucks, international holiday celebrations, birthday and anniversary recognitions and a lot of town hall meetings on what we can do better as a company.

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Topics: employee empowerment, productivity and employee engagement

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