Susan Green

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KPISOFT Establishes German Base For Aggressive Push Into Europe

Posted by Susan Green on Mar 31, 2017 8:06:53 AM

KPISOFT has set up its European base in Germany to aggressively expand its business into the rest of the region including the U.K., France, Spain, Italy as well as Eastern Europe.

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Topics: artificial intelligence, kpisoft, kpisoft germany, kpisoft european expansion, AI, analytics software, business intelligence software, digitisation in germany, digital transformation, bi, business intelligence, corporate performance, business analytics

Make Your Company's Performance This Year's Top Priority

Posted by Susan Green on Feb 16, 2017 12:15:43 AM

Dr. Sandra Pereira, CEO KPISOFT
Co-author

What’s your #1 priority this year? 6 tips to make 2017 your best performing year ever!  

In 2017, all eyes will be on you and how your company performs. Economists are keeping a close watch on all indicators of change. Politicians are measuring; media is listening; workers are rallying; and consumer confidence is once again on the rise.

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Topics: performance management, millennials, retention, dashboards, artificial intelligence, strategy, execution, performance improvement, leadership, kpi reporting, integrated business view, productivity, talent management, goals, customer experience, tips for better performance, kpi, big data, analytics, customer satifaction, work productivity

How a Solid Performance Review Can Retain Top Performers

Posted by Susan Green on Sep 28, 2016 8:58:49 AM

So, let's start with: What Do Your High Potentials Expect from You?

1. To be part of the company vision, mission, and goals

2. To receive continuous and meaningful feedback

3. To be challenged

4. To be rewarded for great work

5. To understand their options for growth and promotion

Well, doesn’t every employee want this from their employer? Over the past few years, some companies have decided to totally forego performance reviews. So, how do companies gather this data into one platform to accomplish the 5 expectations of high performers?

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Topics: performance management system, performance coaching, retention

Behavior-Based Performance Management

Posted by Susan Green on Sep 14, 2016 9:49:49 AM

Discover how Dallas-based Lone Star uses Behaviors to hire right and groom their next generation of leaders

Behavior-based management is the ‘simple principle’ that People Perform Best when they know:
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Topics: performance management, employee empowerment, employee feeback

Why Do Employees Need Goals?

Posted by Susan Green on Sep 7, 2016 10:22:37 AM

5 Reason Why Your Employees Need Goals

In four short months, 2016 will be on its way out and we’ll be ringing in the new year. Along with the New Year’s celebration, we’ll be looking back at what we accomplished and what we didn’t. Most of us will cross off very few personal goals and just start all over with a new list of things we need to accomplish, like losing weight, going to the gym, meeting new friends, reading a bunch of books...and the list goes on and on.

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Topics: strategy execution, employee empowerment, Goal setting, SMART goals

Why is Everyone Out of Sync

Posted by Susan Green on Aug 30, 2016 11:49:51 AM

When Business Scales and Culture Doesn’t

How did we get to this point? What happened to the days when we knew everyone in the office and could reach over our cubicles to talk about our kids, a customer call, or to share a joke we just heard. We knew our owners personally. They actually hired us. We knew their kids; went to office get-togethers at their houses; and spent very Friday afternoon on the golf course, even if we didn’t know how to play. We were tight!

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Topics: performance management, performance coaching, productivity and employee engagement

Why is Everyone Angry?

Posted by Susan Green on Aug 23, 2016 11:16:53 AM

8 Things Business Can Do to Calm the Storm

Yes, there is a storm at work! Personalities that morph into lightning, heavy rain, tornados, and even drought, can turn your workplace into a combat zone. As employers, we know that our employees are multi-faceted. And we understand that all personalities don’t always get along.

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Topics: performance coaching, employee feeback, managing employees

Why is Everyone Slacking?

Posted by Susan Green on Aug 16, 2016 11:35:21 AM

How to Take Your Employees from Bad Eggs to Golden Eggs 

First, let’s talk about the employment process. You did your due diligence. You reviewed more than one hundred resumes. Out of those, the top 10 were prescreened; and out of those the top 5 were interviewed. And it was then narrowed down to two. You did the reference checks, talked to the applicant’s former managers; and did the required background check. This guy walks on water!


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Topics: performance management, performance coaching, managing employees

Why is Everyone Quitting?

Posted by Susan Green on Aug 8, 2016 1:07:21 PM

How To Stop Employee Turnover by Changing Your Workplace Culture

In my 25 years of HR Management, I think I’ve heard just about every reason for an employee to resign.  But surprisingly enough, I didn’t usually hear the whole truth until after the employee was completely out the door. Most exiting employees are very careful not to burn bridges, not to leave a legacy of cutting and running… and not to tell you the truth.

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Topics: employee feeback, managing employees, retention

The Workplace is Changing – Are you Listening? Asia Pacific Edition

Posted by Susan Green on Aug 8, 2016 9:45:18 AM

The Challenges Facing Asia Pacific

Over the past three years, in a recovering economy, businesses have been busy creating new strategy to meet the demands of the next 5 years. In Asia Pacific, just as in the US, workplace needs are revolving around demographic trends. These trends will play an important part in how company culture is being re-shaped to meet the demands of a smaller pool of resources. While the labor pool shrinks, the need for greater skills will rise. To fill the gaps, streamlined business practices and advanced technology will be key for success.

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Topics: performance management, millennials, Virtual Workforce

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