Jay Milligan, CEO KPISOFT-Americas

Jay Milligan is a leading technology, growth and business operations executive with a proven track record of building, restoring and transforming complex public and private organizations around the world. His wide breadth of international experiences includes tenure as CEO and Board Director, Chief Revenue Officer, Chief Experience Officer, Senior Vice President, Managing Partner, and more, for Fortune 5 to 500 enterprises in the technology, financial services, business services, energy, and real estate verticals. Jay uses a data-driven, analytical approach leveraging AI and ML to drive business performance and strategic and operational alignment. His expertise is in building emerging markets, growing high performing business development teams, driving best-in-class customer service and experience, turning around troubled businesses and advising boards and their shareholders. He currently oversees the growth and expansion of KPISOFT, a next generation platform that uses augmented analytics and AI to connect the entire performance value chain of enterprise organizations, for the Americas region. INDEPENDENT DIRECTOR • National Association of Corporate Directors- active at National, and Houston Chapter levels and frequent speaker. • Board leadership experience with KPISOFT, Leukemia Society, Boys & Girls Club, and United Way. • Available for suitable corporate board engagements.
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Recent Posts

Data is Only as Valuable as the Insights it Informs

Posted by Jay Milligan, CEO KPISOFT-Americas on Mar 11, 2019 8:00:00 AM

 

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Topics: artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation, board of directors, talent

Say Good-bye to the Performance Reviews You Grew Up With

Posted by Jay Milligan, CEO KPISOFT-Americas on Mar 1, 2019 3:39:52 PM

 

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Topics: artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation, board of directors, talent

AI Will Absolutely Disrupt the Workforce—But Not in the Way You Think

Posted by Jay Milligan, CEO KPISOFT-Americas on Feb 21, 2019 7:58:05 PM

 

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Topics: artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation, board of directors, talent

Advanced Analytics: Two Big Things You Can’t Afford to Get Wrong

Posted by Jay Milligan, CEO KPISOFT-Americas on Feb 14, 2019 10:07:15 PM

 

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Topics: artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation, board of directors

The Fourth Industrial Revolution

Posted by Jay Milligan, CEO KPISOFT-Americas on Feb 7, 2019 1:40:59 PM

 

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Topics: artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation

Don’t Bite the Hand That Feeds Your Customers

Posted by Jay Milligan, CEO KPISOFT-Americas on Jan 30, 2019 11:23:28 AM

 

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Topics: productivity and employee engagement, artificial intelligence, talent management, customer experience, analytics, AI, business intelligence, business analytics, business objectives, augmented analytics, machine learning, data, innovation, employee engagement

AI in the Boardroom: It's time to get comfortable with being uncomfortable

Posted by Jay Milligan, CEO KPISOFT-Americas on Dec 14, 2018 3:35:31 PM

 

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Topics: artificial intelligence, analytics, AI, business intelligence, business analytics, augmented analytics, machine learning, data, innovation, board of directors

Goodbye Death by Dashboarding

Posted by Jay Milligan, CEO KPISOFT-Americas on Dec 5, 2018 11:04:20 AM

Goodbye Death by Dashboarding: Five Critical Outcomes AI and BI can Deliver to the Enterprise

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Topics: artificial intelligence, analytics, AI, bi, business analytics, augmented analytics, kpi dashboard, data, calm technology

Analytics Magic: Calm Technology + Context-Aware Computing

Posted by Jay Milligan, CEO KPISOFT-Americas on Nov 30, 2018 12:10:15 PM

Analytics Magic: Calm Technology + Context-Aware Computing -- Three steps to take now to prepare for the adaptation revolution

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Topics: artificial intelligence, analytics, AI, business analytics, augmented analytics, data, calm technology

Keep Calm and Adapt On: How Calm Technology Principles Are Revolutionizing Analytics

Posted by Jay Milligan, CEO KPISOFT-Americas on Nov 14, 2018 9:59:56 AM

Take a moment to think about how many times you’re interrupted by your phone or computer in a day. DING – new email. RING – someone’s calling. BUZZ – text message. DING – two more emails. POP-UP BANNER – new Instagram/Facebook/Twitter/LinkedIn notification. BUZZ – another text. And that’s just in the span of five minutes!

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Topics: Corporate Strategy, artificial intelligence, analytics, AI, digital transformation, business analytics, augmented analytics, data, innovation

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